Electronic Funds Transfer (EFT)

​Frequently Asked Questions

​*Recurring*

Access t​he Electronic Funds Transfer application and the electronic application form will appear in another browser for you to fill out and submit.

​No. EFT is a free service.

We will e-mail you within 60 seconds with your EFT confirmation notice.  However, if for some reason we detect something wrong with the application, it may take up to 1 business day before you are notified.  

Additionally, to indicate that you are paying your bill via EFT, the message on your bill will say:

  • "EFT Payment. Bank will pay on or about MM/DD/YY $ amount"   
  • Also, your bill will not include a remittance envelope and your bank statement will read: "SAC CNTY UB​​IL."

​No. EFT occurs automatically on or about the delinquent date of the bill (if not on your delinquent date, within 1 to 2 days before or after).

It depends on your account status.  If you have past due charges, the entire past due amount will be processed this upcoming Friday.  

The current charges will be processed on the Friday prior to the due date and sent to the bank for withdrawal on the subsequent business day.

No. EFT can only be facilitated from your checking or savings account.

​Yes, but you have to be on monthly billing, which includes a surcharge of 42 cents a month to cover additional printing and mailing costs.  However, if you sign-up for paperless billing, the surcharge is waived.  

Visit Paperless Billing to sign up.

​Yes, but we prefer that tenants do not pay via EFT as any change in the property title may cause the account to come off of EFT.

No.  EFT will deduct only those unpaid charges which are due on the bill.

However, ​​visit our Paying by Electronic Funds Transfer (one-time). This payment process will allow you to pay any amount you wish up to the balance owing on the account.​

​No. EFT will not occur if you have a credit or zero balance.

​Easy. Just​ submit a new Electronic Funds Transfer application and we will replace your current banking information with the new information you provide.

Call us immediately at (916) 875-5555 or complete are secure online EFT removal form. Or

If you want to continue to use EFT, just submit a new Electronic Funds Transfer application and we will replace your current banking information with the new information you provide.

​You have three options.  We will retrieve the amount due on or about the delinquent date of your final bill, you can call us at (916) 875-5555 to cancel your current EFT, or fill out the secure online EFT form

If you want to use EFT for a new address, you will have to complete and submit a new Electronic Funds Transfer application.

​If your application is denied, you will receive an e-mail that states the reason for denial. Or, you may receive a letter if there is a problem with the e-mail entered in the application.  

If you need additional information, our customer service representatives will be happy to assist you. Simply call (916) 875-5555.

​C​all us at (916) 875-5555, and ask one of our representatives to cancel your EFT payments. Or, complete our secure online EFT removal form​.​​​​​​

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