Once your request has been processed, we will e-mail you within 60 seconds a confirmation notice that we have received your request. If for some reason we detect something wrong with the request, it may take up to 1 business day before you are notified.
Our EFT process occurs every 24 hours Monday through Friday. Depending upon when your request was submitted and processed, your utility account will be credited on either the day of or the following business day. The payment amount requested will subsequently be submitted to your financial institution and processed against the checking or savings account you indicated. This payment withdrawal will generally occur and be reflected against your bank account within 2-3 business days of your request.
Your bank statement will read "SAC CNTY UBIL" for the payment withdrawn.
